Terms of Service

Terms of Service

Welcome to CozyPaws. By visiting our website or placing an order, you agree to the terms below. Please read them carefully.

1. About us

This online store is operated by CozyPaws, Via S. Martino 27, 47018 Santa Sofia (FC), Italy. Contact: info@cozypawscove.com.

2. Products and colors

We do our best to show our products accurately. Colors may look slightly different depending on your screen, and sizes may vary by about 1–2 cm. Please check our size guide before ordering.

3. Prices and payment

All prices are shown in US dollars (USD). We may change prices at any time, but the price you pay is the one shown at checkout. Payment is taken when you place your order.

4. Orders

We may refuse or cancel an order, for example if a product is unavailable, a price was shown in error, or we suspect fraud. If we cancel an order you've paid for, we'll refund you in full.

5. Shipping, returns and refunds

Shipping is covered by our Shipping Policy. Returns and refunds are covered by our Refund Policy.

6. Use of our website

You agree not to misuse our website, copy our content or images without permission, or use the site for anything illegal.

7. Intellectual property

All text, images, logos and designs on this website belong to CozyPaws and may not be used without our written permission.

8. Limitation of liability

Our products are designed for comfort and warmth. Always supervise your pet while wearing clothing and remove it if it seems uncomfortable. To the extent allowed by law, CozyPaws is not liable for indirect or consequential damages arising from the use of our products or website. Our total liability is limited to the amount you paid for your order.

9. Privacy

How we handle your personal information is explained in our Privacy Policy.

10. Changes to these terms

We may update these terms from time to time. The version on this page at the time of your order applies.

11. Contact

Questions about these terms? Email info@cozypawscove.com.